ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!
A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.
Supported CRM systems include:
- Act!
- Datev
- Goldmine Premium Edition
- HCL Connections
- HCL Notes
- HubSpot
- Maximizer CRM
- Microsoft Dynamics CRM
- Microsoft Outlook + Exchange Public Folder
- Netsuite
- ODBC databases, customizing through SQL commands
- Sage CRM
- Salesforce.com
- Sugar CRM
- Tigerpaw CRM
- vCard / LDAP.
Supported online telephone books:
- telefonbuch.de (Germany)
- Das Örtliche (Germany)
- local.ch (Switzerland)
- search.ch (Switzerland)
- herold.at (Austria)
- whitepages.com (USA).
For more info go to: www.ilink.de